Legal Policies

The IntelleWhyze Solutions

Last Updated: March 23, 2026

This page contains the legal policies governing your use of IntelleWhyze Solutions, including our Terms of Use, Privacy Policy, Cookie Policy, and Refund & Delivery policies.

Contents

Terms of Use

Agreement to Our Legal Terms

We are IntelleWhyze Solutions, a company operating in Jamaica ("Company," "we," "us," or "our").

We operate IntelleWhyze Solutions, as well as any other related products and services that refer or link to these Legal Terms (collectively, the "Services").

You can contact us by email at hello@intellewhyze.com or by mail at Montego Bay, St. James, Jamaica.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and IntelleWhyze Solutions, concerning your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms. If you do not agree with all of these Legal Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will update the “Last Updated” date of these Legal Terms to reflect any changes. It is your responsibility to review these Legal Terms periodically to stay informed of updates. Your continued use of the Services after the date of any revised Legal Terms constitutes your acceptance of those changes.

We recommend that you print or retain a copy of these Legal Terms for your records.

1. Our Services

The Services are not intended for distribution to, or use by, any person or entity in any jurisdiction where such distribution or use would be contrary to applicable law or regulation or would subject us to any registration requirement within that jurisdiction.

Accordingly, persons who choose to access the Services from locations outside Jamaica do so on their own initiative and are solely responsible for compliance with applicable local laws.

2. Intellectual Property Rights

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws, as well as other applicable intellectual property and unfair competition laws of Jamaica and international treaties.

The Content and Marks are provided in or through the Services on an “AS IS” basis for your personal, non-commercial use or internal business purposes only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the “Prohibited Activities” section below, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • access and use the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purposes.

Except as expressly set out in this section or elsewhere in these Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in these Legal Terms, please address your request to: hello@intellewhyze.com.

If we grant permission to use our Content, you must acknowledge us as the owners or licensors and ensure that any copyright or proprietary notices are clearly displayed.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of this section constitutes a material breach of these Legal Terms and may result in immediate termination of your right to use the Services.

Your Submissions

By sending us any questions, comments, suggestions, ideas, feedback, or other information regarding the Services ("Submissions"), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully paid, non-exclusive, transferable license to use, reproduce, modify, publish, distribute, and display such Submissions for any lawful purpose, including commercial purposes, without acknowledgement or compensation to you.

By submitting any content through the Services, you:

  • confirm that your Submissions comply with these Legal Terms and do not violate any applicable laws or third-party rights;
  • warrant that you own or have the necessary rights and permissions to submit such content;
  • represent that your Submissions are not confidential; and
  • agree that your Submissions do not contain unlawful, defamatory, abusive, misleading, or otherwise harmful material.

To the extent permitted by applicable law, you waive any moral rights in your Submissions.

You agree to indemnify, defend, and hold us harmless from and against any losses, damages, liabilities, claims, or expenses arising out of or in connection with your Submissions, your breach of these Legal Terms, or your violation of any third-party rights or applicable law.

3. User Representations

By using the Services, you represent and warrant that:

  • you have the legal capacity to enter into these Legal Terms and agree to comply with them;
  • you are at least 18 years of age, or, if you are under 18, you are using the Services with the consent of a parent or legal guardian;
  • you will not access the Services through automated or non-human means, including through bots, scripts, or otherwise, except as may be expressly permitted by us;
  • you will not use the Services for any illegal or unauthorized purpose; and
  • your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account (if applicable) and to refuse or restrict any current or future use of the Services (or any portion thereof).

4. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial activities except those that are expressly approved or authorised by us.

As a user of the Services, you agree not to:

  • systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our prior written permission;
  • trick, defraud, or mislead us or other users, including in any attempt to obtain sensitive account information such as passwords;
  • circumvent, disable, or otherwise interfere with security-related features of the Services;
  • disparage, tarnish, or otherwise harm us or the Services;
  • use any information obtained from the Services to harass, abuse, or harm another person;
  • make improper use of our support services or submit false reports of abuse or misconduct;
  • use the Services in a manner inconsistent with any applicable laws or regulations;
  • engage in unauthorised framing of or linking to the Services;
  • upload or transmit viruses, malware, or other harmful material that interferes with the use or operation of the Services;
  • engage in any automated use of the system, including using scripts, bots, or data mining tools, except as expressly permitted;
  • delete or alter any copyright or other proprietary rights notices from any Content;
  • attempt to impersonate another user or person or use the username of another user;
  • interfere with, disrupt, or create an undue burden on the Services or the networks connected to the Services;
  • harass, intimidate, or threaten any of our employees or agents;
  • attempt to bypass any measures designed to prevent or restrict access to the Services;
  • copy or adapt the Services’ software, including but not limited to HTML, JavaScript, or other code;
  • except as permitted by applicable law, reverse engineer, decompile, or disassemble any part of the Services;
  • use any automated system, including spiders, robots, or scrapers, to access the Services except as a result of standard search engine or browser usage;
  • use a buying agent or purchasing agent to make purchases on the Services without authorisation;
  • make any unauthorised use of the Services, including collecting user information for the purpose of sending unsolicited communications; or
  • use the Services to compete with us or for any unauthorised revenue-generating activity.

5. User-Generated Contributions

The Services do not currently allow users to submit or post content publicly. However, we may, from time to time, provide you with the opportunity to create, submit, transmit, or otherwise provide content and materials to us or through the Services (collectively, "Contributions").

By submitting any Contributions, you represent and warrant that:

  • you own or have the necessary rights, licenses, and permissions to submit such Contributions;
  • your Contributions do not infringe the intellectual property or other rights of any third party;
  • your Contributions are not unlawful, defamatory, abusive, misleading, or otherwise objectionable; and
  • your Contributions comply with these Legal Terms and all applicable laws and regulations.

6. Contribution License

By submitting any Contributions, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, display, and otherwise use such Contributions for the purpose of operating, improving, and promoting the Services.

You retain ownership of your Contributions and any intellectual property rights associated with them.

We are not responsible for any statements or representations contained in your Contributions. You are solely responsible for your Contributions and agree to release, indemnify, and hold us harmless from any claims, damages, or liabilities arising out of or in connection with your Contributions.

Any feedback, suggestions, or ideas you provide regarding the Services may be used by us without restriction or compensation to you.

7. Service Management

We reserve the right, but not the obligation, to:

  • monitor the Services for violations of these Legal Terms;
  • take appropriate legal action against anyone who, in our sole discretion, violates these Legal Terms or applicable law, including reporting such user to law enforcement authorities;
  • refuse, restrict access to, limit the availability of, or disable any Contributions or any portion thereof;
  • remove from the Services or otherwise disable any files or content that are excessive in size or are in any way burdensome to our systems, without limitation, notice, or liability; and
  • otherwise manage the Services in a manner designed to protect our rights and property and to ensure the proper functioning of the Services.

8. Terms and Termination

These Legal Terms shall remain in full force and effect while you use the Services.

Without limiting any other provision of these Legal Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services (including blocking certain IP addresses) to any person for any lawful reason, including, without limitation, for breach of any representation, warranty, or covenant contained in these Legal Terms or of any applicable laws or regulations.

We may terminate or suspend your use of the Services or delete any content or information that you have posted at any time, where reasonably necessary, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering or creating a new account under your own name, a false or borrowed name, or the name of any third party, even if acting on behalf of that third party.

In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, or injunctive remedies.

9. Modifications and Interruptions

We reserve the right to change, modify, or remove any part of the Services at any time and for any reason, in our sole discretion and without notice. We have no obligation to update any information on the Services.

We do not guarantee that the Services will be available at all times. The Services may be subject to interruptions, delays, or errors due to maintenance, system failures, or other factors beyond our control.

We reserve the right to change, suspend, or discontinue all or any part of the Services at any time without notice.

To the fullest extent permitted by applicable law, we shall not be liable to you or any third party for any loss, damage, or inconvenience arising from any modification, suspension, or discontinuance of the Services, or from your inability to access or use the Services.

Nothing in these Legal Terms shall be construed as an obligation for us to maintain, support, or update the Services, or to provide any corrections, updates, or releases.

10. Governing Law

These Legal Terms shall be governed by and construed in accordance with the laws of Jamaica, and you irrevocably consent that the courts of Jamaica shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

11. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes"), the Parties agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration Act of Jamaica and administered by the Dispute Resolution Foundation of Jamaica (DRF) in accordance with its rules.

The number of arbitrators shall be one (1). The seat, or legal place, of arbitration shall be Kingston, Jamaica. The language of the proceedings shall be English. The governing law of these Legal Terms shall be the substantive law of Jamaica.

12. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including but not limited to descriptions, pricing, availability, and other content.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information on the Services at any time, without prior notice.

13. Disclaimer

The Services are provided on an “as is” and “as available” basis. You agree that your use of the Services is at your sole risk.

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, in connection with the Services and your use thereof, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy, completeness, or reliability of any content available through the Services or any websites or applications linked to the Services.

To the fullest extent permitted by law, we shall not be liable for any:

  • errors, mistakes, or inaccuracies in content;
  • personal injury or property damage resulting from your access to or use of the Services;
  • unauthorised access to or use of our servers and any personal or financial information stored therein;
  • interruption or cessation of transmission to or from the Services;
  • bugs, viruses, or other harmful components transmitted through the Services by any third party; or
  • loss or damage of any kind incurred as a result of the use of any content made available through the Services.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service offered by a third party through the Services or any linked website or application. You should exercise your own judgment and caution when engaging with any third-party products or services.

14. Limitation of Liability

In no event shall we, or our directors, employees, or agents, be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including without limitation lost profits, lost revenue, loss of data, or other damages arising from or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein, our total liability to you for any cause whatsoever, and regardless of the form of the action, shall at all times be limited to the lesser of:

  • the amount paid, if any, by you to us; or
  • one hundred United States dollars (US$100.00).

Nothing in these Legal Terms shall limit or exclude liability which cannot be limited or excluded under applicable law, including the laws of Jamaica.

15. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party arising out of or in connection with:

  • your use of the Services;
  • your breach of these Legal Terms;
  • any breach of your representations and warranties set forth in these Legal Terms;
  • your violation of the rights of any third party, including intellectual property rights; or
  • any harmful or wrongful act toward any other user of the Services with whom you interact through the Services.

We reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defence of such claims.

16. User Data

We may maintain certain data that you transmit to the Services, as well as data relating to your use of the Services, for the purpose of operating and improving the Services.

Although we perform routine backups, you are responsible for maintaining your own copies of any data that you submit or use in connection with the Services.

To the fullest extent permitted by applicable law, we shall not be liable for any loss, corruption, or unauthorised access to such data.

For information on how we collect, use, and protect your personal data, please refer to the Privacy Notice below.

17. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive communications from us electronically and agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You agree to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the Services.

To the fullest extent permitted by applicable law, you waive any rights or requirements under applicable laws that require an original signature or delivery or retention of non-electronic records.

18. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.

Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

These Legal Terms shall operate to the fullest extent permitted by applicable law.

We may assign any or all of our rights and obligations under these Legal Terms at any time.

We shall not be liable for any loss, damage, delay, or failure to perform resulting from any cause beyond our reasonable control.

If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Legal Terms shall be deemed to create any joint venture, partnership, employment, or agency relationship between you and us.

You agree that these Legal Terms shall not be construed against us solely by virtue of having drafted them.

19. Contact Us

If you have any questions, concerns, or complaints regarding the Services, or require further information, please contact us at:

IntelleWhyze Solutions
Montego Bay, St. James, Jamaica
Email: hello@intellewhyze.com

Privacy Notice

Last Updated: March 23, 2026

This Privacy Notice for IntelleWhyze Solutions ("we", "us", or "our") explains how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • visit our website at https://www.intellewhyze.com or any website of ours that links to this Privacy Notice;
  • use our digital educational products, including tools, strategies, and content designed to support learning and growth; or
  • engage with us in other related ways, including marketing activities or events.

If you have any questions or concerns, please contact us at hello@intellewhyze.com.

We act as the data controller of your personal information and are responsible for determining how and why your personal data is processed.

Summary of Key Points

  • We collect personal information you provide and some information automatically.
  • We use your data to operate, improve, secure, and market our Services.
  • We do not intentionally collect sensitive personal information.
  • We may share data with service providers such as PayPal, Google Analytics, Meta Pixel, and Google/Blogger.
  • We use cookies and similar technologies. See our Cookie Policy.
  • Depending on your location, you may have privacy rights regarding your personal information.

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you register for the Services, express interest in our products or Services, participate in activities on the Services, make a purchase, or contact us directly.

The personal information we collect may include:

  • Names
  • Phone numbers
  • Email addresses
  • Usernames
  • Contact preferences
  • Authentication data

Sensitive Information: We do not intentionally collect or process sensitive personal information.

Payment Data: If you make a purchase, your payment information is processed by our third-party payment provider, such as PayPal. We do not store or have direct access to your full payment details.

Social Media Login Data: We may allow you to register or log in using third-party social media accounts such as Facebook or X.

Automatically Collected Information: We may automatically collect IP address, browser and device characteristics, operating system, language preferences, referring URLs, approximate location, and usage data.

For more information about cookies and similar technologies, see our Cookie Policy.

2. How Do We Process Your Information?

We process your personal information to:

  • create and manage accounts;
  • provide and deliver our Services;
  • respond to inquiries and provide support;
  • send administrative communications;
  • process transactions and manage orders;
  • request feedback;
  • send marketing and promotional communications where permitted by law;
  • analyse usage and improve our Services;
  • evaluate marketing effectiveness; and
  • protect individuals and prevent harm.

We process your personal information only where we have a valid legal basis to do so.

3. What Legal Bases Do We Rely On to Process Your Information?

If you are located in the EEA or UK, we rely on legal bases including consent, performance of a contract, legitimate interests, legal obligations, and vital interests.

4. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following circumstances:

  • Business Transfers in connection with a merger, acquisition, financing, or sale of assets;
  • Service Providers such as PayPal, Google/Blogger, Google Analytics, Meta Pixel, and other operational providers;
  • Social Media and Third-Party Logins where you choose to use them; and
  • Legal Obligations where disclosure is required by law or necessary to protect rights or safety.

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies to improve your experience, maintain site functionality and security, analyse usage, and support marketing and advertising measurement.

For more detailed information, please refer to our Cookie Policy.

6. How Do We Handle Your Social Logins?

If you choose to register or log in using a social media account, we may receive certain information such as your name, email address, profile picture, and other information you choose to make publicly available.

7. Is Your Information Transferred Internationally?

Our Services are hosted on infrastructure provided by third-party service providers, including Google. As a result, your information may be transferred to, stored, and processed in various countries, including the United States and other locations where our service providers operate.

Where required, we take appropriate safeguards to protect your personal information.

8. How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. How Do We Keep Your Information Safe?

We implement reasonable technical and organisational measures designed to safeguard the personal information we process. However, no system is completely secure.

10. Do We Collect Information From Minors?

We do not knowingly collect, solicit, or process personal information from individuals under 18 years of age, or the equivalent minimum age in your jurisdiction, without appropriate consent.

11. What Are Your Privacy Rights?

Depending on your location, you may have rights to:

  • request access to your personal information;
  • request correction or deletion;
  • restrict or object to processing;
  • request data portability, where applicable; and
  • withdraw consent where processing is based on consent.

You may exercise these rights by contacting us at hello@intellewhyze.com.

12. Controls for Do-Not-Track Features

At this time, there is no widely accepted standard for recognising or responding to Do Not Track signals. As a result, we do not currently respond to DNT signals.

13. Additional Rights for Certain Users

Depending on your location, including certain U.S. states, you may have additional rights under applicable data protection laws.

14. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time to reflect changes to our practices, technologies, legal requirements, or other operational reasons.

15. How Can You Contact Us About This Notice?

IntelleWhyze Solutions
Montego Bay, St. James, Jamaica
Email: hello@intellewhyze.com

16. How Can You Review, Update, or Delete Your Information?

To request access to, update, or delete your personal information, please contact us at hello@intellewhyze.com.

Cookie Policy

Last Updated: March 20, 2026

This Cookie Policy explains how IntelleWhyze Solutions (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website at https://www.intellewhyze.com.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how visitors interact with the site.

2. How We Use Cookies

We use cookies and similar technologies to:

  • ensure the website functions properly;
  • enhance your browsing experience;
  • analyse how our website is used; and
  • support our marketing and advertising efforts.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include security-related cookies, session management, and payment processing via third-party providers such as PayPal.

Performance & Functionality Cookies

These cookies help improve the performance and usability of our website. They may remember your preferences and support enhanced features.

Analytics Cookies

We use analytics tools, such as Google Analytics, to understand how visitors interact with our website. These cookies collect information such as pages visited, time spent on the site, and general usage patterns.

This information is collected in aggregated or pseudonymised form and is used to improve our Services.

Advertising Cookies

We may use marketing and tracking technologies, such as Meta Pixel, to understand user behaviour, measure the effectiveness of marketing efforts, and deliver relevant content or advertisements where applicable.

These technologies may track your interactions with our website and other websites over time.

Social Networking Cookies

These cookies enable sharing of content through social media platforms and may also be used for tracking and advertising purposes.

Unclassified Cookies

Some cookies may not yet be categorised. We are working with our service providers to classify these cookies appropriately.

4. Your Cookie Choices

When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies.

You can change your preferences at any time using the cookie consent tool available on our website.

You can also manage cookies through your browser settings. However, disabling cookies may affect the functionality of the website.

5. Third-Party Cookies

We use third-party services that may place cookies on your device, including:

  • PayPal – for secure payment processing and fraud prevention
  • Google Analytics – for website analytics
  • Meta Pixel – for tracking and marketing purposes

These third parties have their own privacy policies governing how they use your information.

6. Data Retention

Your cookie preferences are stored for up to 12 months, after which you may be prompted to review your choices again.

7. More Information

For more information about how we collect, use, and protect your personal data, please see our Privacy Notice.

Digital Delivery Policy

1. Delivery Method

All products sold through this website are digital products. No physical items will be shipped.

Once your payment has been successfully processed, you will receive an automated email at the email address provided during checkout containing either:

  • your access credentials; or
  • a direct link to access the purchased course or digital content.

2. Delivery Timeframe

We aim to deliver digital access immediately after payment confirmation.

  • Processing Time: Instant (0 business days), subject to successful payment verification.
  • Delivery Time: In most cases, access is delivered immediately. However, please allow up to 24 hours for the email to arrive due to possible payment verification, system processing, or email delivery delays.

Customised Products: Where a product or service requires customisation, personalisation, or additional preparation, delivery timelines may vary. Any such timelines will be clearly stated in the product description or communicated prior to purchase, and will take precedence over the standard delivery timeframes outlined above.

3. Delivery Fees

Because all products are delivered electronically, no shipping, handling, or delivery fees apply.

4. If You Do Not Receive Your Access Email

If you do not receive your access email within 1 hour of purchase, please:

  1. Check your Spam, Junk, or Promotions folder.
  2. Confirm that the email address entered at checkout was correct.
  3. Contact us at hello@intellewhyze.com for assistance.

We will make reasonable efforts to help you access your purchase as quickly as possible.

Returns & Refund Policy

1. Digital Product Policy

Because our products are digital and access is typically provided immediately after purchase, all sales are generally final.

We do not generally offer refunds once course content or digital materials have been accessed, downloaded, or made available to you, except in the circumstances described below or where required by applicable law.

2. Refund Eligibility

Refund requests may be considered in the following circumstances:

  • Non-Delivery: You did not receive access to the purchased product, and we are unable to resolve the issue within 3 business days after you notify us.
  • Technical Defect: A verifiable technical problem prevents you from accessing or using the purchased content, and we are unable to provide a reasonable fix.
  • Duplicate Purchase: You accidentally purchased the same product more than once.

Refunds will not normally be granted for:

  • change of mind;
  • failure to read the product description before purchase;
  • lack of usage after access has been delivered; or
  • compatibility issues caused by your own device, software, or internet connection, unless otherwise required by law.

3. Refund Request Window

All refund requests must be submitted in writing within 14 days of the original purchase date.

Requests received after this period may not be eligible for review.

4. How to Request a Refund

To request a refund, please email hello@intellewhyze.com and include:

  1. Your full name
  2. The email address used for purchase
  3. Your Order ID or proof of purchase
  4. A brief explanation of the issue

5. Refund Processing

If your refund request is approved, the refund will be issued to your original payment method.

Please allow 5 to 10 business days for the refund to appear, depending on your payment provider or financial institution.

Contact Support

If you need help accessing your purchase, would like to report a technical issue, or want to request a refund, please contact us:

  • Email: hello@intellewhyze.com
  • Response Time: We aim to respond within 24 to 48 hours, Monday to Friday
  • Business Hours: 9:00 AM to 5:00 PM, Jamaica Time

Before Contacting Us

To help us assist you more quickly, please include:

  1. Subject Line: Refund Request / Technical Support – Your Full Name
  2. Order Details: Your Order ID or the email address used at checkout
  3. Description: A short summary of the issue

Affiliate Disclosure

Some of the links on this website may be affiliate links. This means that we may earn a commission if you click on a link and make a purchase, at no additional cost to you.

We only recommend products, services, or resources that we believe may provide value to our users. However, any reliance you place on such information is strictly at your own risk.

Affiliate relationships do not influence our content, recommendations, or opinions. We are not responsible for the content, policies, or practices of any third-party websites or services linked through affiliate links.


For additional disclaimers relating specifically to our educational content and programs, please review our Course Disclaimer.

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